ITL PVBX HELP DESK

Welcome
We have put this page together to give you an online resource for the ITL PVBX system. If you have any questions or comments, please feel free to contact us.

About Us
Established in 1981, Innovative Technology, Ltd. (ITL) has grown with the industry in providing service and solutions for personal computers, networks, cabling, Internet, and custom programming. Our customers range from business to schools to municipalities. If you would like to know more about our company, or to find out what other services we provide please contact us.

Contact Us
Innovative Technology, Ltd.
P.O. Box 726
105 Carter Road
Elk City, OK 73644
phone: 580-243-1559
toll free: 1-800-253-4001
fax: 580-243-2810
e-mail: pvbxhelp@itlnet.net

Our office hours are 8:00 am to 5:00 pm Monday through Friday (central time). We are closed on weekends and major U.S. holidays. We have voice mail for after hours telephone calls.

We've signed up with GetStatisfaction.com to help answer some of your questions online. Please feel free to ask a question, share an idea, or report a problem about ITL PVBX. Get help from us and from customers just like you.

Documents
("Right Click" and "Save Target As")
The documents below are in pdf format, please download the latest Adobe Acrobat or FoxIt Reader to view them. If you do not see the document you are looking for, please contact us.

• PVBX Hardware Setup
• ODBC Settings (for more than one controlling computer)
• PVBX Software Setup (Administrator's Guide)
• Users' Guide

Below are some blank forms for you to fill out at installation time

• PVBX Punch Panel
• PVBX Map Form
• PVBX Parts List Form

Examples:

• Cable Map Example

Miscellaneous:

• PVBX Card (Rev 1) expansion box jumper settings
• TIRA IR Learn Box Program

(Other Software) DigiNet:

• DigiNet Site (V4.100) User Guide
• DigiNet Center User Guide

(Other Software) ITL Video Codec:

• Manual (V502)
• Help setting up the ITL Video Codec

(Other Software) VidCod09:

• Software:
  • Hikvision Windows Media Player Filter V4.9.8
  • Hikvision File Player V4.8
  • Hikvision File Convertor V2 (pack)

Links
Below you will find some useful information. Links with a * are not maintained by ITL. If you have any questions about those site, please contact them.

• www.pvbxswitch.com
  Overview of the PVBX Switch
• www.erateproducts.com
  PVBX switch reseller information (your spin # is required).
• www.homework-hotline.com
  Another e-rate eligble product we provide.
• www.itlnet.net
  The ITLnet home page. ITLnet is the ISP branch of ITL
• www.sl.universalservice.org^*
  E-rate schools and libraries information, forms and eligibility lists.